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Advigia Privacy & Compliance

Data Deletion Instructions

Last Updated: October 30, 2026

We honor requests to delete your data. Users can manage, disconnect, or permanently delete their personal information and imported advertising data at any time through the self-service methods below or by contacting our team.

1. Remove Your Meta Data

If you want to remove your Meta advertising data from Advigia without deleting your entire merchant account, follow either method below:

Option A: Via the Advigia Dashboard

  1. Log in to your Advigia dashboard.
  2. Navigate to Integrations in the navigation menu.
  3. Find the Meta Ads card and click Disconnect.
  4. Confirm the deletion prompt.

Result: Advigia attempts to revoke the access token and permanently deletes all imported Meta ad accounts, campaigns, ad sets, ads, action logs, and performance metrics. Real courier delivery records and store revenues are kept safe. Deleted records may remain in encrypted server backups, which expire within about 14 days.

Option B: Via Facebook Business Integrations

  1. Log in to your Facebook account.
  2. Go to Settings & Privacy > Settings > Business Integrations (or Apps and Websites).
  3. Locate Advigia and click Remove.

Important note: Removing Advigia in Facebook revokes Advigia's access on Facebook only. It does not delete advertising data previously imported and stored in Advigia. To delete your stored Meta data, use Option A in the Advigia dashboard or submit a manual deletion request via email.

2. Delete Your Entire Advigia Account and All Data

If you wish to permanently terminate your account and erase all associated records from our servers:

  1. Log in to your Advigia dashboard.
  2. Navigate to Profile.
  3. Scroll down to the Delete Account danger zone.
  4. Enter your password to verify your identity and click Delete Account.

Result: This attempts to revoke Meta app permissions and permanently purges your user profile, authentication tokens, ad accounts, campaigns, daily metrics, courier delivery orders, and audit logs. This action is irreversible. Deleted records may remain in encrypted database backups on our server, which expire within about 14 days.

3. Manual Request & Email Fallback

If you cannot access your account or prefer our team to handle your request manually, please contact us:

Email: contact@advigia.comTel: +213 672 21 58 92 / +213 553 74 42 64

Please send the request from the email address registered with your Advigia account and include "Data Deletion Request" in the subject line. We process and confirm all verified requests within 30 days.